Platform & products

Agentic Commerce Setup

Definition

GigaCommerce's flagship engagement: a fixed-scope implementation that gets a merchant's Brand Agent, catalog data, and checkout configuration live within two weeks.

Defined in The Agentic Commerce Glossary.

Where Agentic Commerce Setup comes up

The guides that put this term to work, rather than just defining it.

Related terms

Brand Agent: Shopify's merchant-controlled AI shopping assistant, shipped in the Spring '26 edition on June 17, 2026, currently available to Shopify Plus merchants only.
Shopify Knowledge Base: The Shopify-built admin app where you review generated FAQs, read buyer inquiries, and publish custom FAQs that AI shopping agents use when they answer policy, service, and brand questions.
Agentic commerce: Commerce transactions initiated, researched, or completed with an AI agent acting on the shopper's behalf, rather than a human clicking through a storefront unassisted.
Conversation flow: A named pattern of shopper intent — e.g. 'compare two products on a specific attribute' — paired with the reasoning logic and catalog data the Brand Agent needs to answer any phrasing of that intent well, not a single scripted exchange.
Launch drift: The gradual mismatch between an agent's configuration and reality that sets in when nobody actively tunes it after go-live — catalog changes go unreflected, new question patterns go unanswered, and the agent that was accurate on day one becomes gradually less accurate with each week of neglect.
Confidence threshold: The internal setting that decides whether a Brand Agent answers directly or escalates to a human. Set too low, it guesses too often; set too high, it escalates so much the feature stops saving anyone time.

All 112 terms

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